Videos Crash My Browsers

[geekrocker]

Hi,

I have the System Center Configuration Manager Training here at work. But whenever I try to play them, the page will open but then the browser crashes. I did install the CODEC and my system details are below:

Windows XP Pro SP2 5.1.2600
IE 7.0.5730.13
Firefox 3.0.13
Windows Media Player 11.0.5721.5260

I also downloaded and installed Firefox Windows Media plugin.

Any ideas on why it's doing this? Any help would be greatly appreciated. :)

[emunn]

Have you tried playing the video directly in Windows Media Player? Go into My Computer, right-click on the DVD, and select Explore. Go into the folder Video01 and then into the folder Video01_Media. In there you should see an AVI file titled Video01. Double-click on that. Does it crash?

[geekrocker]

Yes, I did try that and it does crash. I forgot to put that in my post.

[emunn]

If you copy the AVI file from the DVD onto your hard drive, does it still crash?

[geekrocker]

Yes.

[emunn]

Ok, sounds like a bad disc burn. Email me eric@trainsignal.com your order/ref # and I'll send you out a replacement ASAP.

[geekrocker]

Well, I just tried it on a co-worker's computer and it ran fine. So, it has to be something with my computer. I just cannot figure out what. :confused:

[Biggles77]

Can you install a Virtual PC on your computer or is this a work machine? If you created an XP Virtual you could run it in a clean environment, assuming you have the appropriate licences to do this. If this is a home PC or laptop is may be a good time to wipe it and do a clean install.

Just a thought, when you played the AVI file, what app is it running under? Are there any entries in the Event Viewer that may point to a reason why this is happening.
Download Malwarebytes and run it on your machine to see if you have any nasties that could be causing you problems.

[geekrocker]

Ok, got it to work. lol In another thread in this forum, it was suggested you turn down the Hardware Acceleration on the Troubleshoot tab in the Display control panel. I had turned it down a couple of notches previously, but I had turn it off completely and disable 'Enable write combining' to get it to work.

Thank you everyone for your help. :)

[emunn]

Awesome, glad it got worked out.