Audio problems with Vista Ultimate

[cstrukel]

I have several Train Signal products (purchased not demos) that work fine.

However, The Linux N&A will not work properly regardless of what I try.

Opening the setup.exe brings up the main menu and I hear the train whistle, however, clicking on anything does nothing.

Opening a "wmv" file from any of the chapters brings up WMP. The video is crisp and clear but no audio.

I have the latest that Microsoft has available (WMP 11, IE 7, etc.)

I am running Windows Vista Ultimate on a Dell Dimension E520 with 4GB RAM, nearly a TB of HD space.

I am able to play other wmv files with no problems, as well as other audio & video types.

I tried the "copying files to hard drive" option and the "manual file open in WMP" option & I tried the "registry edit" option I found in this forum, to no avail.

Any other ideas? :confused:

Thanks for the help.

Chuck

[Zach]

Because Linux is one of our older courses it uses a different audio codec than say our Exchange Server 2007 course or our VMWare ESX Server course. These are newer courses that use an audio codec that seems to be immediately supported by WMP 11.

The Linux course uses a codec called 0x0161 (WMA v2). My thought is that WMP 11 does not have this codec, and there is no place for WMP to download it off of the internet, so it searches for it, doesn't find anything, and plays the video without the audio.

To alleviate this problem, download this codec pack here (http://www.free-codecs.com/DivX_MPEG-4_Audio_Compressor_download.htm)

Also, for issues playing the videos in Vista, take a look at this thread (http://forums.trainsignal.com/showthread.php?t=1) in our forum.

[cstrukel]

Thanks Zach;

I have remedied the problem by converting the "wmv" files to another version of "wmv" The output was quite a bit larger than the source, but they work perfectly now.

Thanks for the help. :)

Chuck

[Zach]

Glad I could help Chuck! Please let me know if you have any other questions. Thanks.

[homeosser]

What I did is uninstalling the old drivier and installing the latest version. After uninstalling the driver and reboot it to automatically reinstall it, the audio still may not work. Amazingly though, sometimes after putting the system in hibernate mode and coming back, the audio worked.

I found this solution at http://www.noaudiooutput.com