Video Won't Open in Vista

[TSCustomer]

Hello.
My A+ 2006 does not work with Vista Ultimate. Any advice?
Thanks

[Kasia]

I'm assuming you're talking about our CompTIA A+ training CDs that you purchased (and not the free videos that are found on our TrainSignalTraining.com site).

Here's what you can do. Copy the contents of the CDs to your hard drive and open them from there. Or, you can also right click on each file from the CD and select "add to Windows Media Player Library".

Both, or at least one of these options should work for you.

[Zach]

Our courses will run on the Vista OS; it just takes a step or two more than usual due to Vista’s security settings. You simply need to open Windows Media Player after inserting the disc into the disc drive, press “Alt” and manually open the files from the File Menu; or you could copy the entire disc to the Windows Media Player play-list. This should take care of any problems you may experience viewing our courses.

[Zach]

Another quick way to watch our courses in Windows Vista is to:

-Insert the CD/DVD into your drive
Open Windows Media Player 11 (note: if you do not have version 11 you can download this for free from Microsoft)
-Move your cursor over the Now Playing Tab
-Click the small down arrow that appears
-Click the CD or DVD drive that appears in the drop down menu (the drive that contains your course disk)
-This will open all of the videos on the disk and will allow you to navigate through each video using WMP.